Introduction
Deep‑cleaning is a specialised service that removes built‑up dirt, mould and allergens from a home. For participants in the National Disability Insurance Scheme (NDIS) it can be a vital part of maintaining a safe and healthy living environment. This guide explains what deep‑cleaning support includes, who can access it, how it is funded, and how to get it in Wyndham, Point Cook, Tarneit and Werribee.
What deep‑cleaning support is and who it helps
Deep‑cleaning support is an optional activity that can be added to an NDIS plan. It is designed for participants who need help maintaining a clean home but who can still perform basic daily tasks. The service is ideal for:
- Participants with limited mobility who cannot reach high or deep surfaces.
- Those with respiratory conditions who need to reduce mould and dust.
- People who are unable to devote time to a thorough clean due to other support needs.
It is not intended for everyday housekeeping; those tasks are covered under general home‑care supports.
Eligibility and access rules
To be eligible for deep‑cleaning support, a participant must:
- Have an active NDIS plan that includes a goal or outcome related to maintaining a clean living environment.
- Be registered with an approved service provider that offers deep‑cleaning.
- Show that the task is essential for their health, safety or independence.
Access is granted through the plan manager or support coordinator, who will add the support to the plan. The support can be booked on a one‑off or recurring basis, depending on the participant’s needs.
What’s included in the deep‑cleaning support
Included tasks
Approved providers typically cover:
- Dusting of all surfaces, including corners and high areas.
- Vacuuming carpets and upholstery.
- Cleaning of bathrooms, kitchens and toilets, with focus on mould removal.
- Mopping of hard floors.
- Washing windows, mirrors and glass surfaces.
- Sanitising of high‑touch areas such as door handles and light switches.
Excluded tasks
The support does not cover:
- Routine laundry or ironing.
- Dishwashing unless it is part of a broader cleaning session.
- Organising or decluttering storage areas.
- Specialised cleaning of pets or animal waste.
- Any task that would be classified as general house‑keeping under other NDIS supports.
Funding and planning considerations
Deep‑cleaning is funded under the latest NDIS Pricing Arrangements and Price Limits. Providers must charge within the established hourly rate limits, and the cost is capped per session. Participants can request a maximum of 10 hours per month, but the exact number depends on the plan outcome. When adding the support, the plan manager will calculate the budget line item and ensure it aligns with the participant’s overall plan funding.
Because deep‑cleaning is a specialised activity, it is recommended to discuss the frequency with your support coordinator. A balance between maintaining a healthy home and preserving plan budget is essential.
How to request and activate the support
- Check your plan: Review your current plan to confirm a goal that justifies deep‑cleaning.
- Contact your plan manager: Request an amendment to add the deep‑cleaning activity. Provide a brief description of the cleaning needs.
- Choose a provider: Search for approved deep‑cleaning providers in Wyndham. Example providers can be found on our Wyndham services page and our detailed guide.
- Book sessions: Use the provider’s booking system or contact them directly to schedule sessions.
- Track usage: Keep a log of hours used to ensure they stay within the budget limits.
Deep‑cleaning in the local area: Wyndham, Point Cook, Tarneit and Werribee
Wyndham offers a range of approved deep‑cleaning providers who understand local needs. Participants in Point Cook can find services that focus on coastal dust and mould issues, while Tarneit residents often require help with high‑traffic household areas. In Werribee, providers may offer specialised services for older homes with historic mould concerns. All providers must adhere to the same NDIS standards, ensuring consistent quality across the region.
For more information on services in Wyndham, you can visit our dedicated page for Wyndham deep‑cleaning, which lists approved providers and their contact details.
FAQs
What tasks are covered under deep‑cleaning support?
Deep‑cleaning covers dusting, vacuuming, mopping, bathroom and kitchen cleaning, window washing, and sanitising high‑touch areas. It does not include routine laundry, ironing, or general house‑keeping tasks.
How many hours of deep‑cleaning can I book per month?
Participants can request up to 10 hours per month, subject to their plan outcome and budget. The exact number may vary if the plan prioritises other supports.
Do I need a support coordinator to add deep‑cleaning to my plan?
No, you can request the addition directly through your plan manager. However, a support coordinator can help assess the necessity and ensure it aligns with your overall goals.
Can deep‑cleaning be combined with other home‑care services?
Yes, deep‑cleaning can be scheduled alongside other supports such as personal care or household tasks, but each activity is billed separately under its own budget line item.
What happens if I exceed the budgeted hours for deep‑cleaning?
Excess hours are not automatically refunded. It is essential to track usage and discuss any adjustments with your plan manager before exceeding the allocated budget.
This article is general information only. Check your plan and speak with your planner or support coordinator.