People with complex disability needs in Wyndham can access the Individualised Living Option (ILO) to receive tailored support that promotes independence and quality of life. The ILO is split into five funding stages that cover core, capacity building, specialist, additional and transition services. This article explains each stage, eligibility rules, what is covered, and how to activate the support locally, including specific details for Point Cook, Tarneit and Werribee.
What is the Individualised Living Option?
The ILO is a flexible NDIS support that allows participants to design a living arrangement that best meets their personal goals. It can include community living, shared accommodation or supported living, and is intended for people whose needs exceed standard support packages.
Who can benefit?
Participants with a high level of functional or medical needs, who require a combination of daily living assistance, therapeutic services and community participation, may find the ILO an appropriate option. It is suitable for adults who are unable to live independently but can benefit from a structured, supportive environment.
Eligibility & Access Rules
Who is eligible in Wyndham
Eligibility is determined by the NDIS based on a participant’s functional capacity and the necessity for intensive supports. In Wyndham, the following criteria apply:
- Confirmed NDIS plan with a funding level that supports the ILO.
- Assessment by a qualified professional confirming the need for a structured living arrangement.
- Clear evidence that the ILO will improve participation, safety and well‑being.
How to apply
Participants must request the ILO through their plan manager or support coordinator. The request is reviewed by the NDIS Pricing Arrangements team to confirm that the proposed funding aligns with the latest NDIS Pricing Arrangements and Price Limits.
Funding Stages Explained
Stage 1 – Core Support
Provides 24‑hour care for daily living tasks such as personal hygiene, meal preparation and medication management. Core support is the foundation of the ILO and is usually funded at the highest price limit for personal care.
Stage 2 – Capacity Building
Focuses on developing life skills, such as cooking, budgeting and social interaction. Capacity building services are funded through the NDIS Capacity Building budget and may include occupational therapy, speech therapy and social work.
Stage 3 – Specialist Supports
Encompasses specialised medical or therapeutic services, including physiotherapy, wound care or mental health counselling. Specialist supports are funded under the NDIS Specialist Supports budget, with price limits set by the latest Pricing Arrangements.
Stage 4 – Additional Supports
Includes services that enhance quality of life, such as community participation activities, transport and technology assistance. These supports are optional and are funded through the NDIS Additional Supports budget.
Stage 5 – Transition and Review
Provides a structured review period at the end of each plan cycle. Transition support helps participants move to a new arrangement if goals change or funding needs adjust. Funding is drawn from the NDIS Review and Transition budget.
What’s Included and What’s Not Included
Included Items
- Personal care, housekeeping and meal preparation.
- Therapeutic services such as physiotherapy, occupational therapy and speech therapy.
- Community participation activities and transport to appointments.
- Assistive technology and equipment.
Excluded Items
- Long‑term medical treatment that falls outside the scope of the NDIS (e.g., chemotherapy).
- Private or non‑NDIS approved accommodation costs.
- Luxury or non‑essential items such as high‑end furniture or entertainment services beyond the agreed support plan.
Funding & Planning Considerations
Budgeting across stages
Participants should allocate the NDIS budget to each stage based on projected service needs. It is common to dedicate a larger proportion to core and capacity building in the early stages, with specialist and additional supports adjusted as the participant’s goals evolve.
Price Limits
All support items must stay within the price limits set in the latest NDIS Pricing Arrangements and Price Limits. These limits ensure that funding is used efficiently and that services are comparable across the state.
Plan review timeline
Each plan cycle is reviewed every 12 months, or sooner if circumstances change. Participants should prepare documentation for the review, including progress reports, medical updates and a revised goal statement.
How to Request/Activate the Support
Steps in Wyndham
- Confirm your NDIS plan includes an ILO request.
- Submit a written request to your plan manager or support coordinator.
- Provide supporting evidence such as a medical report, functional assessment and a proposed living arrangement.
- Await approval from the NDIS Pricing Arrangements team.
- Once approved, coordinate with local service providers to arrange the required supports.
Contact points
For assistance in Wyndham, you can consult the following resources:
- NDIS Home Care Supports in Wyndham 35
- NDIS Home Care Supports in Wyndham 34
- NDIS Home Care in Wyndham 20
Local Context – Wyndham and Nearby Areas
Point Cook
In Point Cook, several community hubs offer group activities that can be integrated into the ILO capacity building stage. Local transport services also support participants in attending appointments.
Tarneit
Tarneit has a growing network of specialist therapists who provide on‑site services for ILO participants. The area’s public parks are ideal for community participation activities.
Werribee
Werribee hosts a range of assisted living facilities that align with the ILO framework. The local council offers subsidised transport options for participants requiring regular medical visits.
Frequently Asked Questions
- What is the difference between the ILO and standard support packages?
- The ILO is a bespoke arrangement that combines core, capacity building, specialist and additional supports into a single, flexible package, whereas standard packages are fixed and may not cover all needs.
- Can I switch from a standard package to the ILO?
- Yes, participants can request a change during a plan review or if circumstances change. The NDIS will assess the suitability of the ILO for the new circumstances.
- How often can I review my ILO plan?
- Reviews are scheduled annually, but participants can request an earlier review if their needs change significantly.
- Are there any restrictions on the type of accommodation I can use?
- The accommodation must meet safety standards and be suitable for the participant’s level of support. It should be approved by the NDIS and the local authority.
- What happens if I exceed my funding limits?
- Exceeding the price limits can result in a funding adjustment or a request for a budget reallocation. It is important to track expenses and report any variances promptly.
Disclaimer: This article is general information only. Check your plan and speak with your planner or support coordinator.
