Transport and mobility assistance is a vital part of the NDIS for many people living in Rosebud. It helps participants move safely, reach appointments, and maintain independence. This guide explains what the support covers, who can access it, how it is funded, and the steps to get it in your local area.
What Transport and Mobility Assistance Is and Who It Helps
Transport and mobility assistance is a category of support that covers the cost of getting from one place to another. It can include the use of a wheelchair, a mobility scooter, a vehicle, or a private transport service. The support is designed for people whose disability makes it difficult or impossible to use public transport or to drive themselves.
Participants who need help with:
- Travel to medical appointments or therapy sessions
- Visiting family and friends
- Shopping or attending community events
- Daily errands that require reliable transport
Eligibility and Access Rules
To be eligible for transport and mobility assistance, you must:
- Have a confirmed NDIS plan that lists the support as a goal or outcome
- Show that you need help because of a disability that limits your mobility
- Be a resident of Victoria, with Rosebud as your base of operations
Transport and mobility assistance is included in the Capacity Building and Core Supports categories. It is not automatically funded; you need to discuss it with your planner or support coordinator when you are creating or reviewing your plan.
What Is Included and What Is Not Included
Included
The support can cover:
- Public transport fares for people with a valid concession card
- Private hire vehicle services that are booked through an approved provider
- Use of a personal vehicle when the participant drives, if the vehicle is suitable for the participant’s needs
- Assistive devices that enable safe travel, such as wheelchair lifts or seat belts
- Travel assistance for people with sensory or cognitive impairments, where a support worker accompanies the participant
Not Included
The following are not covered:
- Luxury or non-essential travel
- Travel for recreational purposes that do not directly support a goal in the plan
- Travel outside Victoria, unless specifically negotiated in the plan
- Costs that exceed the price limits set in the latest NDIS Pricing Arrangements and Price Limits
- Travel that is not linked to a documented outcome or activity
Funding and Planning Considerations
The amount you receive for transport and mobility assistance depends on the cost of the service and the price limits. The latest NDIS Pricing Arrangements and Price Limits provide the maximum amount that can be paid for each type of support. If the cost is higher, you will need to negotiate a higher budget with your planner.
When you discuss the support with your planner:
- Explain the specific travel needs and how they support your goals
- Provide quotes or receipts from approved transport providers
- Ask whether you can combine different types of transport (e.g., public transport and private hire) within the same budget line
- Check if any local government subsidies or community transport schemes are available in Rosebud, Belgravia, Chelsea or Pimlico
It is essential to keep records of all travel plans, bookings, and receipts. These documents support your claim and help you stay within the budget.
How to Request and Activate the Support
1. Review your NDIS plan. Look for a line item under Transport and mobility assistance. If it is missing, you need to request an amendment.
2. Contact your planner or support coordinator. They will help you identify the right support category and draft a plan amendment.
3. Provide evidence. Submit a detailed travel plan, quotes from transport providers, and any medical or therapeutic reports that justify the need for transport.
4. Submit the amendment. Your planner will submit the request to the NDIS. The decision usually takes 2–4 weeks.
5. Activate the support. Once approved, you will receive a funding allocation. You can then book services directly with approved providers or use the NDIS portal to claim reimbursement.
For more information on how to find local transport services, visit NDIS Home Care Supports in Rosebud.
Local Context in Rosebud and Nearby Areas
Rosebud residents often rely on a mix of public transport and private hire services. The local bus routes connect to the Peninsula Link and provide access to Melbourne’s CBD. In addition, community transport schemes are available in neighbouring Belgravia, Chelsea and Pimlico, offering subsidised rides for people with mobility challenges.
Because Rosebud is a coastal town, many participants use mobility scooters or wheelchairs to navigate the beach and boardwalks. Local providers offer tailored solutions, such as scooter rentals or portable wheelchair lifts, which can be funded under the NDIS.
When planning your travel, consider the following:
- The distance to medical appointments in nearby towns
- Peak travel times for public transport
- Availability of local support workers who can accompany you
To learn more about home care and support services in Rosebud, see NDIS Home Care Supports in Rosebud – What the NDIS Can Offer and NDIS Home Care Supports in Rosebud – What the NDIS Can Provide.
FAQs
What types of transport are covered under NDIS transport and mobility assistance?
The NDIS covers public transport fares, approved private hire vehicle services, use of a personal vehicle if suitable, and assistive devices that enable safe travel.
Can I use a wheelchair or scooter with the NDIS transport support?
Yes. The support can cover the cost of a wheelchair, scooter, or any required lift or seat belt that ensures safe travel.
Do I need to book transport in advance to receive funding?
It is recommended to book in advance and keep receipts, as the NDIS requires proof of the service and cost for reimbursement.
Is travel to a non-urgent appointment eligible for NDIS transport assistance?
Travel is typically covered if it is linked to a documented goal or outcome in your plan, such as therapy or medical appointments.
Can I combine NDIS transport assistance with local community transport services?
Yes, you can use local community transport schemes in conjunction with NDIS funding, provided the combined cost stays within the price limits and is approved in your plan.
Disclaimer: This article is general information only. Check your plan and speak with your planner or support coordinator.