In the National Disability Insurance Scheme, “reasonable and necessary” is the key phrase that decides what services you can claim. For residents of Wyndham and nearby towns such as Point Cook, Tarneit and Werribee, understanding this term helps you plan and budget for the support you need.
What the support is and who it helps
Reasonable and necessary support covers activities that help you live independently and pursue your goals. It can include:
- Personal care: bathing, dressing and toileting assistance
- Domestic tasks: cleaning, laundry and meal preparation
- Community participation: transport to appointments or social events
- Skill development: learning cooking or budgeting
These services are aimed at people with a permanent disability who need help to achieve their personal objectives. They are not meant for general household chores that a family member could perform.
Eligibility and access rules
Who can claim reasonable and necessary support?
To qualify, you must:
- Have a permanent disability that affects daily living or mobility
- Be an NDIS participant with an approved plan
- Show that the support is essential for achieving your plan goals
When can you access the support?
Support can be requested at any time during the plan period. You can add or remove services as your needs change, but you must provide evidence that the change is reasonable and necessary.
What’s included and what’s not included
Included services
Under the latest NDIS Pricing Arrangements and Price Limits, the following are covered:
- Paid support workers for up to 15 hours per week in many cases, depending on your plan level
- Assistive technology that improves independence, such as voice‑activated devices
- Community transport for medical appointments or social outings
Excluded services
The scheme does not fund:
- Unpaid help from family or friends
- General household chores like mowing the lawn or washing windows unless they are part of a specific skill‑building activity
- Commercial services that are not linked to your plan objectives, such as a private gym membership or a paid cleaning company that does not provide care
Funding and planning considerations
Funding for reasonable and necessary support is capped by the NDIS Price Limits. Your plan will show the maximum amount you can claim each month. When you add a new support:
- Check the price limit for that service type
- Ensure the hours requested do not exceed the limit for your plan budget
- Keep receipts and records for any payments made to support workers
Because the price limits are updated annually, review your plan every year to confirm the rates remain accurate.
How to request or activate the support
- Log in to your My‑NDIS account.
- Navigate to the “Plan” section and select “Add services.”
- Choose “Home and community support” and then “Personal care” or the relevant category.
- Enter the number of hours you need and provide a brief description of why the support is required.
- Submit the request for approval. The NDIS will review the details against the plan goals.
- Once approved, you can start receiving the support and pay your service provider directly.
For further guidance, you can visit our page on NDIS Home Care Supports in Wyndham 35 or learn more about NDIS Home Care in Wyndham 20. For a broader view of services across Victoria, see NDIS Home Care Supports in Victoria 3.
Local context – Wyndham, Point Cook, Tarneit and Werribee
Wyndham offers a range of local providers who specialise in reasonable and necessary support. Many of them operate across neighbouring suburbs:
- Point Cook: Providers here focus on community transport and domestic assistance for those who prefer to stay in their own homes.
- Tarneit: Services in Tarneit often include skill‑building activities, such as cooking classes or budgeting workshops, tailored to local community needs.
- Werribee: Werribee hosts several support workers who offer both personal care and domestic help, with flexible hours to match plan budgets.
Choosing a provider close to home can reduce travel time and help maintain a consistent routine, which is an important part of many NDIS plans.
FAQs – People Also Ask
What does “reasonable and necessary” mean in everyday terms?
It means the support must be essential to achieve your plan goals and cannot be something you could do yourself or get free help for.
Can I claim support for household chores like mowing the lawn?
No. General household chores are excluded unless they are part of a specific skill‑building activity that is listed in your plan.
How many hours of support can I get each week?
It depends on your plan budget and the NDIS Price Limits. Commonly, participants receive up to 15 hours per week for personal care, but this can vary.
What evidence do I need to prove the support is necessary?
Evidence can include a statement from your support coordinator, a medical report, or a detailed description of how the service helps you meet your goals.
Can I change my support provider mid‑plan?
Yes, you can switch providers if you feel another one better meets your needs, but you must inform the NDIS and provide reasons for the change.
These FAQs address common questions that Wyndham participants often ask about the “reasonable and necessary” criteria.
This article is general information only. Check your plan and speak with your planner or support coordinator.